Posted Apr 6

Customer Service Agent,Tier I

Glorious

Admin support

Remote

Contract

About the role

Customer Service Agent, Tier I [Remote]
  • Multiple Countries
  • Contracted
  • Customer Service
  • Entry Level
GLORIOUS LLC is an eCommerce startup specializing in PC Gaming accessories & peripherals. We are currently seeking remote Tier 1 Customer Service Agents to handle customer support tickets for an e-commerce website.
This position will encompass:
  • Ticketing responses
  • Live chat
  • Social media support
Job Requirements and Details
  • Our available hours are US business hours, evening hours, and weekends. 
    • We ask that candidates be available during some evening and weekend shifts.
    • ~8 hours available each day of agreed-upon schedule to dedicate to work
  • Must be fluent in English in typing and speaking.
  • Comfortable with English culture, phrases, and word usage.
  • Pay between $850 and $1500 USD per month and highly dependant on location, availability, and experience.
Additional Preferences
These are not required to obtain the position, but will help:
  • PC gamer with a working knowledge of various PC games, and the PC gaming industry.
  • CRM experience is strongly desired
Glorious logo

Customer Service Agent,Tier I

Glorious

  • On-going project
  • Contract

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Remote

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